Buying Japanese Matcha in Canada | Shipping, Duties & Delivery Guide

Buying Japanese Matcha in Canada

Shipping, Duties, Customs & Delivery Guide

This guide is for customers in Canada who would like to order authentic Japanese matcha directly from Japan. Below, you’ll find simple information about shipping methods, delivery times, customs, and possible import charges.

We ship to Canada regularly Many Canadian orders are delivered smoothly with tracking.
No action is usually needed In most cases, the shipping process moves normally unless the carrier contacts you.
Import charges may apply Duties or taxes can apply depending on your province and order value.
Tracking is provided You will receive tracking information after your order is shipped from Japan.
Shipping From Japan
Carriers EMS, FedEx, UPS
Import Charges May apply in Canada

Can customers in Canada order from Japan?

Yes. We ship directly from Japan to customers across Canada. All orders are packed carefully and shipped with tracking.

How do we ship orders to Canada?

Orders are shipped directly from Japan using reliable international carriers. We aim to deliver your order safely and provide tracking information once it has shipped.

  • Direct international shipping from Japan
  • Tracking number provided after shipment
  • Careful packaging to help protect matcha quality

Which shipping carriers are used for Canada?

We may use the following carriers depending on the shipping method selected at checkout:

  • EMS (Japan Post)
  • FedEx
  • UPS

Available options will be shown during checkout.

How long does delivery to Canada usually take?

  • EMS: approximately 5–10 business days
  • FedEx / UPS: approximately 3–7 business days
These delivery times are estimates based on smooth shipping conditions. As this is an international shipment, delays may occur due to customs clearance, weather, or global logistics conditions.

Will I need to pay duties or taxes in Canada?

Orders shipped to Canada may be subject to import duties, GST, HST, or other taxes depending on your province and order value.

  • These charges are determined by Canadian customs or the carrier
  • They are not included in our product prices or shipping fees
  • They may be collected before or at delivery
Many orders are delivered smoothly, but it is best to place your order with the understanding that import charges may apply depending on your situation.

What usually happens after I place an order?

Your order is packed and shipped from Japan.
Tracking information is sent after shipment.
The package goes through customs clearance in Canada.
If any duties or taxes apply, the carrier may contact you before or at delivery.
Once cleared, your order is delivered to your address.

How does customs clearance work in Canada?

All international shipments must go through customs inspection. In many cases, this process is handled automatically.

If additional information is needed, the shipping carrier may contact you directly.

What should I do if my package is delayed?

International shipments can sometimes take longer than expected due to customs clearance or local delivery conditions.

In many cases, the shipment continues moving normally after customs processing is completed. If additional information is required, the shipping carrier may contact you directly.

If needed, you may also contact the carrier using your tracking number for the latest update.

Are MatchaJP products authentic Japanese products?

Yes. All products are authentic Japanese products sourced directly from Japan. We carefully select premium matcha and tea items from trusted producers.

Ready to enjoy authentic Japanese matcha?

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