U.S. Shipping Guide | Duties Included, No Extra Fees | MatchaJP
Duties, taxes, and FDA-related costs are already included.
If your shipping address is in the United States, the amount shown at checkout is the final amount you pay in most cases. You will generally only pay for the product price and shipping cost shown on our website.
- ✓ No additional charges at delivery
- ✓ No separate customs or tax payment required
- ✓ No extra FDA-related cost charged to you later
Shipping Information for Customers in the United States
We ship all products directly from Japan. Most orders arrive smoothly, but delivery times may vary depending on customs conditions, international logistics, shipment volume, and whether the package is selected for additional FDA-related clearance procedures.
Delivery Time & Customs
- Some shipments clear customs smoothly, while others may take longer.
- Delivery times may be affected by customs workload, international conditions, shipment volume, and frequent changes in import procedures.
- Estimated delivery times are guidelines only and are not guaranteed.
About FDA-Related Clearance
- We prepare and submit the necessary information in advance to support smooth customs clearance.
- Tracking may sometimes show messages suggesting that FDA-related documents are missing or under review.
- In many cases, this is part of the carrier or customs display process and does not always mean action is required from the customer.
- If additional information is requested, we usually respond promptly on our side. Please allow some time for the process to be completed.
Tracking & Delays
- Customs inspections, FDA-related review, and shipment congestion may cause delays.
- Processing times can vary depending on timing and shipment volume.
- Delays caused by customs or regulatory procedures are outside our control.
- We are unable to take responsibility for delays caused by these processes.
FedEx Delivery & Package Safety
- FedEx may leave packages without obtaining a signature.
- If you are concerned about theft or unattended delivery, we strongly recommend purchasing a signature option in advance.
- In the event of theft after delivery, please contact FedEx and your local police department directly.
- We are generally unable to provide compensation for stolen packages.
No additional payment is usually required upon delivery.
For orders shipped to the United States, applicable duties, taxes, and FDA-related costs are already reflected in our pricing structure.
This means customers are generally not required to pay anything extra when the package arrives, and in most cases you will not receive a separate request for customs, tax, or FDA-related payment after shipment.
We do this to make international shopping simpler, clearer, and more predictable for our U.S. customers.
What usually happens after I place an order?
Optional Signature Service
If you would like to avoid unattended delivery, please purchase the FedEx signature option.
View FedEx Signature OptionRecommended for customers who are concerned about package theft or parcels being left unattended.
Important Notice
This guidance applies when the shipping address is in the United States. For orders shipped to other countries, duties, taxes, and import procedures may differ depending on local regulations.
We always do our best to prepare customs-related documents properly and to respond quickly when additional information is requested. However, customs processing, FDA-related review, shipment congestion, and regulatory changes can all affect final delivery time.
By placing an order, customers acknowledge that international delivery may involve delays beyond our control.